"We had a great experience. Jim was our artist and he went above and beyond. We both have many tattoos, and his work was on par with our regular artist. The staff was friendly, and although the shop is small and a little dated it was still clean and comfortable. I will say this, there's about a thousand people across the street at the various resorts that suddenly decide to get a tattoo, so do the smart thing and make an appointment, or be polite and endure the wait. It's worth it. I based my selection equally on the good reviews they had and the responses to the bad reviews. The responses tell you what your dealing with. Would recommend in a heartbeat."